Privacy Policy

Information We Collect

When you create an account or use our platform, we collect the personal details you provide directly. These typically include your full name, date of birth, residential address, email address, telephone number and payment information. We also verify identity and age as required by gambling regulations, which may involve collecting copies of identification documents.

In addition to information you give us, our systems automatically collect technical data each time you visit. This includes your IP address, login information, browser type and version, device operating system, time zone settings, and pages visited. We use this data to improve site performance, maintain security, and understand how our players interact with the platform.

How We Use Your Information

We use the information we hold about you to provide, personalise and improve the services we offer. This includes managing your gaming account, processing deposits and withdrawals, verifying your identity, preventing fraud, and ensuring compliance with legal and regulatory obligations.

Where you have given consent, we may also use your contact details to send you personalised offers, bonuses and updates about new games or promotions. You can change your marketing preferences at any time through your account settings or by contacting customer support.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with trusted service providers who help us deliver our services. These include payment processors, identity verification agencies, customer support partners, and analytics providers. All third parties are contractually obliged to keep your data secure and to use it only for the purposes we specify.

We may also disclose your information where required to do so by law, court order, or regulatory authority, or to protect the rights, property, or safety of Aphrodite Casino, our players, or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and enhance your overall experience. Essential cookies are necessary for the platform to function correctly, while analytical and marketing cookies help us understand visitor behaviour and measure the effectiveness of our campaigns.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of the site and the services we can provide.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse, or alteration. These measures include encryption of sensitive data, secure servers, access controls, and regular security reviews.

While we strive to protect your information, no method of transmission over the internet or electronic storage can be guaranteed as completely secure. You should always use strong, unique passwords and keep your account details confidential.

Your Rights

You have several important rights under applicable data protection law. These include the right to access the personal data we hold about you, to request correction of inaccurate information, and to ask for your data to be erased or for processing to be restricted in certain circumstances.

You may also object to processing based on legitimate interests or withdraw consent where we rely on it. To exercise any of these rights, please contact our customer support team. We will respond to your request within one month, though this may be extended in complex cases.

International Transfers

Some of our service providers are based outside the UK. When we transfer your personal data to countries that do not offer the same level of protection as UK law, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.

Retention of Data

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When we no longer need your data, it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically so you remain aware of how we use your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact our support team through live chat or by emailing the address listed in your account dashboard. We are here to help and will respond as quickly as possible.